Help centre
Questions, answered clearly.
Learn how routing, privacy, editorial review, and responsible assistance work.
How does PressRoute decide where my inquiry goes?
The form asks what you need, then recommends a route. Staff can always correct the destination.
Does AI decide whether a story is published?
No. Editorial judgment always remains with newsroom staff, and AI cannot promise or approve coverage.
Will an advertising inquiry reserve inventory?
No. An inquiry starts a conversation; inventory, pricing, and commitments require staff confirmation.
Can I submit a confidential news tip?
Yes. Choose the editorial route and select confidential tip so access is restricted to the appropriate reviewers.
What if I choose the wrong category?
Submit the closest match. Staff can re-route the request without asking you to start again.